禁用GoDaddy两步验证惊魂记

5月份,因为重置了我的iPhone,结果重装微软两步验证器的时候忘了点恢复备份,结果这下完蛋了,所有的两步验证器都丢了,只好一个一个的去找,还好大部分网站都提供了找回和禁用两步验证的途径,顺利找回。但是!当我登录GoDaddy的时候却发现行不通。。。GoDaddy的两步验证根本没有提供备用恢复码的功能,一旦启用两步验证,只能通过申诉来禁用两步验证,就连重置密码也得先通过两步验证,于是我漫长的申诉之路就开始了。。。

联系GoDaddy中国客服,还行,给配了中国客服,但是,客服只丢给我一封如何申诉的邮件,告诉我中国区没有禁用两步验证的权限,需要我自行用英文邮件联系美方客服。(黑人问号)。一看邮件,里面就只有一个链接:

https://sg.godaddy.com/help/cancel-two-step-verification-7628?

还好我英语系毕业,链接去的是GD“如何取消两步验证”的页面。页面大致的意思是,如果已经失去了二次验证app的备份,那就只能给 twostepcancel@godaddy.com 发一封邮件,邮件中要包含你的全名、你的GoDaddy账号、以及阐述为什么你要取消两步验证,正文后面还要追加一段英文长文。最后还要附上你的政府颁发的、清晰地、彩色的身份证正反面照片,邮件发出后72小时内GD会回应。

这还不简单,Challenge Accepted.随后邮件附加身份证照片发出。结果等了72个小时然后邮件来了,还真是72个小时,太严谨了。。。

然后打开邮件我傻了,

Thank you for your documentation. A certified English translation of your government-issued photo ID or alternate identification in English is required to move forward. We recommend utilizing your favorite search engine to find local companies in your area that are certified to do official translations of documents. A Certified Translation consists of the following three parts:

• The document in the original language text
• The document in the translated text
• A statement signed by the translator or translation company representative, with his or her signature notarized by a Notary Public, attesting that the translator or translation company representative believes the translated document to be an accurate and complete translation of the original document. Sometimes this statement bears the title “Certificate of Accuracy” or “Statement that Two Documents Have the Same Meaning.” Some translators will attach a Curriculum Vitae to the notarized statement.

Once this is received, we will inform you if there is anything additional needed to process your request, or we will let you know that your request has been completed.

大致意思就是,感谢你发来的身份证照片,但我们还需要你去自己Google一家本地的有官方文件翻译资质的公司,让他们把你的身份证翻译一下。

不仅需要有一家有官方文件翻译资质的公司来翻译身份证内容,而且得一份原文一份英文,而且还得附上翻译公司的翻译资质文件和翻译公司对“翻译准确性”的承诺文件,然后所有的文件翻译公司都得签字和盖公章和翻译章。

我当时就给愣住了,难道,陪伴了我这么多年的域名就这么离我而去了?突然就感慨起来生命的短暂。回头一想,或许这就是人生吧。

“神啊,我们是何等的无力啊“

下一秒,我已经准备关闭Outlook,但是这时突然我听到了Ghost对我的耳语。

打开搜索引擎开始找翻译公司,一番寻找之后找到不少,最后筛选了一家魔都的翻译公司,看起来很Pro,名字也很Western,地点Shanghai,我jio得外国人应该会吃这套吧。试着联系了下,感觉还挺靠谱,也能提供翻译资质文件和对“翻译准确性”的承诺文件。

嗯,别等了,真没恰,我的风格你懂的,以前不恰,现在不恰,以后也不会恰。我就是饿死,死外边,从这跳下去。。。。。

花了300大洋搞定了,下了血本了,送信,我看你狗爹还能说啥。

又等了72个小时,邮件来了。

Thank you for your email. There is a need for a higher level review of your request and therefore, we require an additional document from you:

Please provide a photo of you holding your government-issued photo ID that you previously provided. We must be able to see your face and we must be able to clearly read your Photo ID. We do not need to see your whole body, so a close-up picture of you holding the ID next to your face is best. Please do not cover any of the following information on the ID: the person pictured, name, signature, and expiration date should all be clearly identifiable.

Thank you for your patience and we appreciate your cooperation.

狗爹还要我上传手持证件的自拍照。正反都得有,而且要能看清证件上的字。

我。。。。我只好。。。事不过三,,,我给你发。。。。。

又等了72个小时,终于。。。。。

You’re all set, Two-Step Verification has been removed from your account. Don’t forget to add a Backup method like an Authenticator app or second phone number for the future when re-adding Two-Step to your account.

您账户的两步验证已经被禁用。

终于登陆GoDaddy成功了。

所以,千万不要开两步验证啊。。。。



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